Privacy Policy
Last updated: May 24, 2026
This Privacy Policy explains how Florida's Best Pools ("we," "us," "our"), the operator of FloridasBestPoolsReviews.com (the "Site"), collects, uses, and shares your information.
1. Information we collect
1.1 Information you provide
- Contact form submissions (name, email, phone, message) when you email or call us.
- Privacy or review-removal requests sent to privacy@floridasbestpools.com.
1.2 Information collected automatically
- Server logs: IP address, browser type, pages viewed, referrer, timestamps. Retained 90 days for security and analytics.
- Cookies and similar technologies: Our third-party review widget (Trustindex) may set cookies for session continuity and analytics. We do not currently set first-party tracking cookies.
- Vercel Analytics (if enabled): aggregate page-view counts. No personal identifiers stored.
1.3 Information from third parties
- Public reviews from Google, Facebook, Yelp, and Thumbtack — including reviewer display name, star rating, review text, and timestamp. Aggregated under each platform's terms of service.
2. How we use information
- To display reviews and operate the Site.
- To respond to your inquiries and service requests.
- To comply with legal obligations and enforce our terms.
- To detect, prevent, and address fraud or technical issues.
3. How we share information
We do not sell personal information. We share data only with:
- Service providers that host the Site or process reviews on our behalf (Vercel, Trustindex, Google) under written confidentiality obligations.
- Law enforcement when required by valid legal process.
4. Your rights
4.1 California (CCPA/CPRA)
California residents may request: (a) access to personal information we hold; (b) deletion; (c) correction; (d) to opt out of sale or sharing (we do not sell or share for cross-context behavioral advertising); (e) to limit use of sensitive personal information.
4.2 Virginia, Colorado, Connecticut, Utah, Texas, Oregon
Residents of these states have substantially similar rights under their respective privacy statutes. Submit requests as described in section 6.
4.3 EU/UK (GDPR/UK GDPR)
EU and UK residents have rights of access, rectification, erasure, restriction, portability, and objection, plus the right to lodge a complaint with a supervisory authority. Lawful basis for our processing is legitimate interest (operating the Site, responding to inquiries) and consent (where required by cookie law).
5. Data retention
- Server logs: 90 days.
- Contact form and email correspondence: 3 years.
- Reviews: indefinitely, unless removal is requested.
6. Submitting requests
Email privacy@floridasbestpools.com with the subject line "Data Request" and the type of request. We verify identity before fulfilling and respond within 45 days (CCPA) or one month (GDPR), extendable once if necessary.
7. Children
The Site is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe we have, email privacy@floridasbestpools.com and we will delete it.
8. Security
We use TLS in transit, access controls, and reputable hosting (Vercel). No system is perfectly secure; we cannot guarantee absolute security and disclaim liability except as required by law.
9. Changes
We may update this policy. Material changes will be posted here with a new "Last updated" date.
10. Contact
Florida's Best Pools — Boca Raton, FL
privacy@floridasbestpools.com